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Free shipping in Italy and it happens in 24 hours by the receipt of payment.
Delivery by express courier,is made in 1 to 3 working days.

All items purchased on our website can be returned in 14 days of receipt, provided they have not been fit or used. In case the customer wants to return the item, the refund costs are borne by the buyer. We offer the possibility to pick-up the goods through our courier, charging the customer the shipping costs for the return. It’s possible return the goods only from the country in which the order was placed. Please remember to attach the sales receipt or invoice received with the items. If the return does not comply with the above conditions, the refund will not be made. In the case of receipt of damaged goods or errors in shipments by gripmoto.com, the shipping costs will be borne by gripmoto.com. gripmoto.com reserves the right to request photographic evidence before authorizing returns for defective goods.

To make a return use the following procedure. It’s quick and easy:

If the purchase was made from a registered account, send the return request from your account page in 14 days of receipt of the order:

• Log in with your account and click "My Orders"
• Select the order you want to return and click "View Order”. Check that the entered data is correct and select "Request Return", top right.
• Once the request is accepted you will receive an email with the return’s authorization number and all the data for the shipment

If the purchase was made as a guest or without logging to your account, you will have to access the order section and returned in 14 days of receiving the order:

• Fill the search form with the requested data, that you can find in the order confirmation mail.
• Check, in the order that appears, that the data is correct and select "Request Return", top right.
• Once the request is accepted you will receive an email with the return’s authorization number and all the data for the shipment

The refund is made in 5 working days from the date of receipt of the return.

Below the refund mode:

• by bank transfer for payments made by bank transfer or cash on delivery;
• crediting to the Paypal account or credit card used for the purchase;
• The time required to see the crediting on the card statement (when associated with the PayPal account too) depends on the institution that issued the card;

1.1 These General Conditions of Sale online (hereinafter "GCS") govern the contract (hereinafter the "CONTRACT") for the sale of products or services (hereinafter the "PRODUCT" or "PRODUCTS") offered by Felappi S.r.l. with its registered office in Via Grumello, 2 / c - 25054 Marone (BS), CF / VAT Number 03337210177, through its Internet site www.tyreo.com (hereinafter the "SITE") to users of the SITE (hereinafter " CUSTOMERS "or" CLIENT "). 1.2 The art. 6 and 7 of these GCS (warranty and right of withdrawal) will be applied only and exclusively if the CUSTOMER qualifies as a "consumer" pursuant to art. 3, co. 1, lett. a), of Legislative Decree 6 September 2005, n. 206, that is "the natural person acting for purposes unrelated to any entrepreneurial or professional activity carried out".


The GCS are published on the SITE to be easily read and known by the CUSTOMER before making the purchase of a PRODUCT, accepted at the time before the forwarding of the purchase order, stored on their computer and reproduced on paper by printing the page in which they are contained.
2.2 The GCS applicable to the sale of PRODUCTS are those published on the SITE on the date of the order relating to the PRODUCTS. The CUSTOMER, therefore, must carry out the operations described above before proceeding with each purchase.
2.3 The mere tolerance or non-contestation by Felappi s.r.l. of any failures of the CUSTOMER with respect to what is contained in the GCS can not be interpreted as tacit acceptance of such failures, nor as a desire to derogate from what was agreed between the parties.


3.1 The offer of the PRODUCTS presented on the SITE is subject to their actual availability.
3.2 The CUSTOMER intending to proceed with the purchase of the PRODUCTS must express this wish through a request made directly on the SITE, in the dedicated section, where, following the procedures indicated therein, he will send his purchase order and make the payment. Personal data communicated for payment will be processed by Felappi s.r.l. to follow up the order request and issue the payment or invoice receipt, with the exception of the data concerning the credit card, which will be communicated directly only through the electronic payment system made available by third-party banking institutions; the data concerning the credit card if provided by telephone or telematically will not be stored and will be used only for the payment made by the customer. The CUSTOMER accepts the fact that the outcome of the transsations does not depend in any way, they can be guaranteed or managed by Felappi srl The technical steps to be performed for the conclusion of the Contract are the following: a) The CUSTOMER can view and know the offers of the PRODUCTS, including the essential characteristics of the PRODUCT and the price; it will also be able to view the photographs of the PRODUCT, published for the sole purpose of illustrating the PRODUCT itself. b) Within the product description card the CUSTOMER can choose the item to be purchased and insert it in the "shopping cart" section, where it is possible to know before purchase and payment, shipping costs and estimated delivery times as well as the existence of other additional charges. c) To confirm the order, the CUSTOMER, in the "shopping cart" section, will have to enter the shipping address and any other information useful for payment, including. Together with the compilation The CLIENT registers at the SITE, communicating his / her e-mail address. The latter together with a password generated automatically and sent to the email address itself will become the credentials for access to the SITE. d) The CUSTOMER selects a payment method and, on the basis of this choice, is taken to the site of the connected banking system, to the site or to the paypal system for entering his credit card data or to a summary explaining the continuation of subsequent non-electronic payment procedures. The purchase is accepted only as a positive result reported at the end of the transaction. In the case of a bank transfer, you must wait until the reply provided by the credit institution used by Felappi s.r.l. before proceeding with the actual shipment of the goods. Upon payment, in the reason for payment, the CLIENT must specify the order number shown in the confirmation email. Orders are initiated only after confirmation, of the credit institution, of the crediting of the amount. The availability of the product can not be guaranteed during the waiting time to confirm the payment. Should the products become unavailable during this period, the CUSTOMER may proceed with the choice of a new product or may request: a) the return of the fee if this has already been paid by issuing an invoice; b) a voucher of equal value to be used on the products present on the SITE in the event the consideration has been paid by issuing a payment receipt.
3.3 The effectiveness of the contract is subject to the effective availability of the PRODUCT, as specified in the following art. 4.2.
3.4 The essential characteristics of the PRODUCTS, including the price and delivery costs, can be viewed and known by the CUSTOMER before the conclusion of the Contract and the payment being made. In particular, the essential characteristics of the PRODUCTS can be viewed by accessing the appropriate section of the SITE where Felappi s.r.l., in addition to the description and features of the PRODUCT, will publish, if possible, even photographs for the sole and only illustrative purpose. Felappi s.r.l. does not charge any fees or imposes any fees for accessing the WEBSITE. The costs incurred by the CLIENT are exclusively those of surfing the Internet, as agreed between the CUSTOMER and its Internet Provider, remaining Felappi s.r.l. totally unrelated to this relationship.
3.5 Retention of ownership. Notwithstanding the delivery and the transfer of risk, the ownership of the supplied products will not be transferred to the Customer and will remain at Felappi s.r.l. until the latter has received the full payment of the sums due for the products. The Customer can not in any case constitute a pledge, nor bear any guarantee in favor of third parties the products until the entire payment of the consideration. In case of non-payment of all or part of the fee, Felappi s.r.l. may be included in the possession of the products supplied.
3.6 Invoice Issue and Payment Settlement. The invoice can be issued only when the order is sent to Felappi s.r.l .. The CLIENT requesting the invoice must complete with his / her complete header and: Fiscal Code in case of a natural person; Fiscal Code and VAT number in case of company, institution or professional.


4.1 Felappi s.r.l., except as provided in the following art. 4.2, undertakes to deliver the PRODUCTS to the address communicated by the CUSTOMER in the purchase order, through the carrier appointed to transport them. Felappi s.r.l. can not be held responsible for errors in delivery due to inaccuracies or incompleteness in completing the purchase order by the CUSTOMER. Felappi s.r.l. can not be held liable for any damages that may have occurred to the PRODUCTS after delivery to the carrier in charge of their transport as well as for delays in delivery Felappi s.r.l. performs, through express courier, deliveries throughout the Italian territory including disadvantaged areas, islands and minor islands, excluding the territory of the Republic of San Marino. If the CLIENT intends to make a purchase order through the SITE from abroad, it must obligatorily communicate a delivery address in Italy. Delivery is by express courier; The Postal Boxes are not considered valid addresses for delivery.
4.2 Unavailability of PRODUCTS: Felappi s.r.l. reserves the right to notify the CLIENT, within 10 (ten) days from the purchase to the email address associated with their profile, of any non-availability of one or more of the PRODUCTS purchased. In this case, Felappi s.r.l. will refund (on the bank account, on the payment card or on the Pay Pal account indicated by the same for the purchase) of the full amount paid. Only in agreement with the CUSTOMER and with the consent of the latter, exclusively on the proposal of Felappi s.r.l., the latter may send a PRODUCT different from the one ordered, of equivalent value.
4.3 Promotions: Felappi s.r.l. develops, during defined time intervals, promotional campaigns in order to promote sales. The conditions of application of these campaigns are communicated in the ways and times due. Felappi s.r.l. reserves the right to exclude any participant in promotions in the event that they identify anomalies, abuses or unethical behavior.
4.4 Felappi s.r.l. Reserves the right to refuse, in whole or in part, an order placed by the Customer, if, in his opinion, he considers it anomalous or otherwise unreasonable, or for any other legitimate reason.


5.1 The CLIENT is solely responsible for the truthfulness and correctness of the information and data provided and undertakes to promptly communicate any changes to these data.
5.2 The CUSTOMER, upon confirmation of the purchase order declares: - to have read, understood and accepted the GCS. - to authorize Felappi s.r.l. to the processing of personal data communicated at the time of purchase for the purposes specified in this agreement; - to authorize Felappi s.r.l. to transmit the personal data necessary for processing the payment according to the methods requested by the CUSTOMER;
5.3 The CUSTOMER undertakes, once the purchase procedure on the SITE has been completed, to provide for both the saving of an electronic copy and the printing of the Contract and of the GCS for the purposes of their conservation, as indicated in the preceding art. 2.1.
5.4 Payments: In the case of payment by credit card, the CLIENT is required, only upon request by Felappi srl, to send within 24 hours a copy of the identity document proving the actual ownership of the credit card used, it being understood that, in the absence of the requested submission, Felappi srl you can refuse payment and cancel the order.
5.5 Delivery of PRODUCTS: Upon delivery of the PRODUCTS to the CUSTOMER by the carrier in charge of their transport, the CUSTOMER shall check, in the presence of the carrier: a) that the packaging used for transport is intact, undamaged or otherwise altered , even only in the closing materials. b) that the quantity and type of PRODUCTS delivered corresponds to the order and to what indicated in the transport document. Any anomalies or discrepancies must be immediately notified to the carrier upon receipt of the PRODUCTS, by their indication in the delivery note. Any hidden defects in the PRODUCTS that are not visible at the time of delivery must be reported to Felappi s.r.l. no later than 8 days from delivery; subsequently the conformity rules will be valid (see art 6 of the present GCS).
5.6 In case of selection of an additional delivery service at the "assembly center", the CUSTOMER declares to entrust to this subject the receipt and maintenance of the PRODUCTS until the withdrawal.
5.7 Assistance: For any assistance or complaint related to the purchased products, the CUSTOMER must contact only Felappi s.r.l. to the addresses previously indicated.


6.1 Felappi s.r.l. will lend, in relation to the PRODUCTS purchased by the CUSTOMER, the legal guarantee of conformity of 24 months to the conditions and terms set forth in articles. 128 and ss. of Legislative Decree No. 206/2005. In particular, in case of recognized lack of conformity, the CLIENT will have the right to obtain, at his discretion: a) the return of the entire amount paid to Felappi s.r.l. in the event that the product is intact and new; or, in the case of a used product, reimbursement for failure to use the product calculated on the percentage of the remaining tread; b) the replacement of the PRODUCT with one of equal value; c) a voucher of equal value to be used on the SITE.
6.2 The rights arising from the legal guarantee of conformity may be exercised provided that the PRODUCTS have been used correctly, with due diligence and in compliance with the intended use and as provided in the enclosed instructions, as well as prior exhibition by the CLIENT of the delivery note received and indication of the order number. The expenses related to the return of PRODUCTS will be borne by Felappi s.r.l .. The legal guarantee of conformity applies only to defects not deriving from normal use of the PRODUCT.
6.3 The warranty does not apply to products or services not purchased on the SITE.
6.4 The duration of the legal guarantee of conformity can be extended to a total of 60 (sixty) months, always subject to the conditions expressed in points 6.1, 6.2 and 6.3 of these GCS. The extension of the conformity guarantee is granted by Felappi s.r.l. in the ways and at the prices indicated on the SITE; in any case it can never be granted in the 60 days preceding the expiry of the conformity guarantee and after the expiry of the warranty.


7.1 The CLIENT can avail himself of the right of withdrawal only from the receipt of the goods and not later than the term of 14 (fourteen) days, with the exception of further extensions provided for commercial purposes and clearly indicated in the summary at the time of order. For the receipt of the goods, the date shown on the delivery note of the PRODUCTS will prove receipt.
7.2 If the CLIENT exercises the right of withdrawal in accordance with the provisions of these GCS, Felappi s.r.l. reimburse the sums paid by the CLIENT to the bank account, payment card or PayPal account indicated by the same for the purchase in the shortest possible time from the date on which Felappi s.r.l. has become aware of the exercise of the right of withdrawal by the CLIENT. The effective crediting of the reimbursement of the fee to the CUSTOMER, to the bank / postal account, credit card, Pay Pal account will depend on the respective credit circuits.
7.3 The right of withdrawal by the CLIENT is protected by article 64 and following of the Legislative Decree n. 206/2005. The CLIENT therefore has the right to withdraw from the sales agreement, even partially, without explanation and without additional costs, provided that the withdrawal is communicated by any available means (fax, email or regular mail) to Felappi srl, within 14 (fourteen) days from the day of receipt of the PRODUCTS. The communication must specify the wish to withdraw from the purchase indicating the list of PRODUCTS for which it intends to exercise the right of withdrawal, attaching specific form.
7.4 The substantial integrity of the PRODUCT to be returned is an essential condition for exercising the right of withdrawal. The CUSTOMER must send the PRODUCT properly packed.. In case of return of damaged or worn goods, the CUSTOMER is responsible for the reduction of the value of the goods up to a maximum of 100% of the starting value of the same good, if the PRODUCTS are no longer sold as new or damaged.
7.5 The right of withdrawal governed by these GCS does not apply to: a) Products made to measure, or clearly personalized or which, by their nature, can not be returned or are liable to deteriorate or expire rapidly. b) Expenses incurred for services already effectively provided and used at the time of withdrawal (eg: assembly costs at the tire shop, delivery service by appointment or cash on delivery); c) Expenses not part of the order placed on the site; d) to the PRODUCTS in transit to the CUSTOMER, or already shipped and not yet delivered (see point 8.1 of these GCS).
7.6 The shipping costs for the return are charged to Felappi s.r.l. only if the right of withdrawal by the CLIENT has been exercised, unless the withdrawal is due to an error in the choice of the product (for example, error in the choice of the measure, in the choice of the load and speed codes, error in the tire season, etc. ..). In this case the shipping costs for the return as well as the responsibility of the goods during transport will be charged to the CUSTOMER. If the CUSTOMER can not provide the goods for shipment, Felappi s.r.l. will charge the amount of the service to the CUSTOMER in the minimum amount of € 15 for a single tire, up to a maximum of € 35 for 4 tires, higher quantities will be previously agreed. The CUSTOMER also bears all the additional costs related to shipping services requested by the customer during the order, such as cash on delivery, shipping by appointment and insurance on the goods.
7.7 To make the return the CUSTOMER must follow the following procedure: a) Download the product return form available at the following link b) Send (by fax, email or regular mail) the form completed in its entirety, copy of receipt of payment or invoice, and photocopy of the valid identity document of the buyer c) Wait for the receipt of the email confirming the start of the refund procedure by Felappi srl; d) Proceed with the packaging as indicated in the email received, taking care to attach to the package a copy of the payment receipt or invoice and a copy of the return form previously sent.


8.1 The order may be canceled by the CUSTOMER until the start of the shipment of the PRODUCTS. If the order has been sent, the CLIENT must wait for the delivery of the PRODUCTS and exercise the right of withdrawal according to the procedures and times provided for in article 7 of these GCS. The cancellation can be exercised exclusively by giving timely telephone communication to Felappi s.r.l. at 0547-415699, any other method of communication will not give the certainty of cancellation.


9.1 Deliveries can be made, at the explicit request of the CLIENT at the time of data entry, to companies or third-party professionals whose roles  as "conventioned fitting centers" or "Premium fitting centers". Felappi s.r.l. it is not connected to such structures that provide autonomously and at their own discretion the collection, storage and installation of the PRODUCTS.
9.2 The cost of the services offered by the FITTING CENTERS are to be paid directly to these structures, these costs, their invoicing and the respective guarantees are agreed directly between the CLIENT and the FITTING CENTER. In no way Felappi s.r.l. may be held responsible for costs, disservices, non-collection of goods or any other service not directly part of the order executed and paid on the SITE.
9.3 Some FITTING CENTERS have an agreement with Felappi s.r.l., these centers can be identified on the SITE at the time of purchase. The services and expenses referring to the services of the FITTING CENTERS affiliated with Felappi s.r.l. they are included in the order only if explicitly indicated in the summary at the time of purchase on the SITE. Only in this case the service purchased on the site must not be paid at the FITTING CENTER. The CUSTOMER who requests delivery at an agreed or unconfessed MOUNTING CENTER of his choice is required to make contact with this organization to request and / or confirm an appointment and arrange for the collection or assembly of the order.
9.4 Any additional service requested directly from the FITTING CENTER will be arranged directly between the CLIENT and the aforementioned center without any intervention or intermediation by Felappi s.r.l ..
9.5 If the CLIENT proceeds to purchase the assembly service and at the same time choose an FITTING CENTER, Felappi s.r.l. it will not be able to guarantee to the CLIENT that this CENTER will be available either at the pick-up or at the assembly of the ordered products.
9.6 Loss of collection and costs of storage of shipments - In case of non-collection of the products delivered, all costs incurred for transport, the costs for the opening of the warehouse at the courier and those for the administration of the practice, will be at exclusive charge of the CUSTOMER. The costs in force are: € 35.00 (thirtyfive, 00) VAT included for the return costs of the PRODUCTS; Euro 5.00 (five, 00) VAT included for each day of storage of the PRODUCTS at the courier (s); Euro 15.00 (fifteen, 00) including VAT for handling costs.


10.1 Description and display of the PRODUCTS: The descriptions of the PRODUCTS and the images on the SITE correspond to what was made available by the suppliers of Felappi srl The photographs and the video presentation of the PRODUCTS accompanying the descriptive information are published on the SITE for descriptive purposes. , taking into account the fact that image quality (eg in terms of exact color display) may depend on software and IT tools used by the CUSTOMER at the time of connection to the SITE.
10.2 Malfunctions: Felappi s.r.l. assumes no responsibility for the problems caused to the CLIENT by the use of the SITE and the technologies used as they are not dependent on their own will, such as, by way of example: a) errors, delays or impossibility in accessing the SITE by the CUSTOMER during the execution of the sales procedure; b) errors, delays or impossibility in receiving, by the CUSTOMER, communications made by Felappi s.r.l. in relation to the sale of the PRODUCTS. c) errors or delays on the part of the chosen courier for the delivery of the products. 



11.1 Felappi s.r.l. informs that the SITE, as well as all the trademarks and distinctive signs used by Felappi s.r.l. in relation to the sale of the PRODUCTS, are protected by the applicable intellectual and industrial property rights and that any kind of reproduction, communication, distribution, publication, alteration or transformation, in whatever form and for whatever purpose they occur, of the contents of the SITE, the brands and distinctive signs used by Felappi srl (such as, by way of example, the works, images, photographs, drawings, dialogues, presentations, music, sounds, videos, graphics, colors, features and design of the SITE).
11.2 Felappi s.r.l. does not assume any responsibility regarding the trademarks and other distinctive signs appearing on the PRODUCTS it sells on the SITE, with respect to which the CLIENT does not acquire any rights following the conclusion of the CONTRACT.


12.1 Felappi s.r.l. is the owner of the personal data collected at the time of registration to the SITE, as well as those subsequently communicated at the time of purchase by the CUSTOMER.
12.2 Pursuant to and pursuant to article 13 of Legislative Decree No. 196 of June 30, 2003 "Personal Data Protection Code" and subsequent amendments, personal data transmitted during purchase and / or registration will be used solely for the following purposes: - purposes directly related to the technical and bureaucratic requirements for correct order fulfillment - for commercial activities, marketing, telemarketing, market surveys and the sending of advertising material related to products and services including third-party advertisers ; - In order to carry out surveys, statistics or surveys on the quality of the services offered and the degree of satisfaction of CUSTOMERS, performed either directly or with the collaboration of specialized third-party companies. - perform the obligations established by laws and regulations or at the formal request of the competent authorities, such as the privacy guarantor or law enforcement agencies.
12.3 Each user or CLIENT who makes an explicit request has the right to obtain confirmation of the existence or not of personal data communicated to Felappi s.r.l .. The interested party has the right to obtain the indication: - The purposes and methods of treatment; - Of the logic applied in case of treatment carried out with the aid of electronic instruments; - The identification details of the owner, the managers and the designated representative pursuant to Article 5 paragraph 2. - Of the subjects and the categories of subjects to whom the data may be communicated or who can learn about them as appointed representative in the territory of the status of managers or agents. The interested party has the right to obtain: - Updating, rectification or, when there is interest, integration of data - Cancellation of the transformation into anonymous form or blocking of data processed in violation of the law, including those storage is not necessary for the purposes for which the data were collected and subsequently processed. The interested party has the right to oppose in whole or in part: - For legitimate reasons the processing of personal data concerning him, even if pertinent to the purpose of the collection. - To the processing of personal data concerning him for advertising or direct sales purposes or for carrying out market research or commercial communication
12.4 The rights foreseen by the article art. 7 of Legislative Decree 196/2003, can be exercised by sending a registered letter to the data controller, or the managing director of Felappi s.r.l.


13.1 For any communication, please contact Felappi s.r.l. at the following addresses: Felappi SRL - Via Grumello, 2 / c - 25054 Marone (BS), mail: [email protected], tel +39 030 9827021


14.1 For disputes concerning the purchase in European Union countries, the CLIENT can refer to the Online Resolution Controversial (ODR) platform available at this link, as required by Regulation 524/2013 / EU.
14.2 Place of jurisdiction. For any dispute arising between the parties regarding the interpretation, execution, validity and / or effectiveness of this agreement, in any connected way, the court of the place of residence or of domicile of the consumer will be competent, provided that located in Italian territory.